Kim Purscell
North America's Leading Authority for
Etiquette Training and Protocol Consulting

In today’s competitive business world, knowing the rules of professional business etiquette is essential. Your employees are the face of your organization and as such can help your company outclass the competition or keep it from thriving.


ETIQUETTE MATTERS endeavors to be a partner with your university, business and organization, your management team, mission, and corporate culture by equipping your executive talent with the all-important business protocol knowledge and soft skills required for success in today’s global arena.


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Corporate Etiquette

Let Etiquette Matters provide your executives with the corporate etiquette and international protocol training that will enable them to outclass the competition for your corporation the world over!


University Etiquette

According to research conducted by Harvard University, the Carnegie Institute, and the Stanford Institute, getting a job, keeping a job, and moving up in an organization depends 85 percent on soft, or “people” skills.


Social Etiquette

Would you like to develop the confidence and polished social graces that will help you achieve your personal and professional goals? Then, our one-day Social Success Makeover–Finishing School for Adults is for you.

“It was a pleasure having you with us.

The group truly enjoyed it and got more out of it than they expected. The individualized coaching was perfect.”


MOPS University


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Phone: 507.363.1634

Email: K

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